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Shipping and Returns

Shipping

 

  • Most of our products are manufactured and shipped out within the United States.
  • Most Items will ship within 1-2 business days unless the item is a custom made product (will be stated in product description). 
  • You should receive your item 3-5 days after the item has shipped. 
  • For items shipped outside of the contiguous United States, additional freight costs and handling fees will apply, in which case we will use our preferred carriers to guarantee the least possible costs to you. So there’s no confusion,
  • You will always be able to review your shipping costs during the checkout.
  • If we’re unable to ship to your location, we’ll contact you by phone or email to make the necessary adjustments to your order.
  • Estimated shipping dates are provided on product pages, and we’ll provide them during the checkout process as well.
  • After you place your order we will send you a confirmation e-mail and another email that will contain your tracking number.
  • Shipping rates vary depending on the weight of the product and location.
  • We provide great shipping rates with fast shipping. 
  • For out of stock or back ordered items please leave comments about items at checkout.
  • If you purchase a product that is out of stock or on back order, one of our team members will reach out to you directly before any of your items will be shipped.

Returns

  • If you have received a package that is damaged or defective, please contact us immediately
  • E-mail: info@dashofluxury.com
  • Phone (800)-331-9786
  • Please provide us with the details of the damage and images of the product so that we can return or exchange your merchandise as fast as possible.
  • The Dash Of Luxury LLC customer service team will handle all support and problems with products to provide you with the best shopping experience possible and any problems with shipping or defective items that have occured. Our customer service team will provide you with the proper steps and get everything taken care of for you. 100% Guarantee

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